Terms of Sale

 1. Scope of  General Conditions of Sale

1.1 All orders placed via the Internet at shop bulichella.it are governed by these General Conditions of Sale, formulated in accordance with current legislation on contracts concluded outside business premises. By placing an order, you declare to have read, understood and accepted these general conditions of sale.

1.2 By browsing our website, you also agree to the Terms of Use and the Internet Privacy Policy. Soc. Agr. BULICHELLA srl therefore invites the user to carefully read the conditions and policy before using the services provided on our website..

1.3 Soc. Agr. BULICHELLA srl reserves the right to modify these general conditions of sale at any time by publishing a new version on this website. The applicable general conditions of sale are those in force at the time the order is placed.

2. Registration

2.1 When the user registers on this website please ensure that the mandatory information provided is correct and complete.

3. Password

3.1 When registering on this website, you are asked to choose a password. This password is strictly confidential and must therefore not be disclosed to third parties.

3.2 The user assumes full responsibility for the use of the password and for all orders placed with it, even without his knowledge.

3.3 If you know or suspect that someone else knows or is using your password, immediately inform Soc. Agr. BULICHELLA srl

4. Orders

4.1 By placing an order through this website, the user undertakes to purchase the selected products, in accordance with these General Conditions of Sale.

4.2 Orders sent to Soc. Agr. BULICHELLA srl through this site may be subject to limitations in terms of minimum or maximum quantity.

4.3 Soc. Agr. Bulichella srl offers its products on this site within the limits of available stocks.

5. Confirmation of the order

5.1 The order placed on this website does not constitute a binding obligation. Following receipt of your order, the system will send an order confirmation to indicate the status of taking charge of the request and successful financial transaction.

5.2 Soc. Agr. BULICHELLA srl reserves the right, at its discretion, to refuse orders, in particular in the case of previous unpaid invoices.

5.3 The data recorded by Soc. Agr. BULICHELLA srl constitute proof of the order and of the entire transaction. The data recorded through the payment system constitutes proof of the financial transaction.

6. Prices

6.1 The prices applicable for the products ordered are those that appear on this site at the date of transmission of the order. These prices are inclusive of VAT. Shipping costs are not included.

6.2 Delivery costs are invoiced on the basis of the rates indicated on this site on the date the order is placed. These rates are defined according to the size of the order and the delivery method chosen.

6.3 Soc. Agr. BULICHELLA srl reserves the right to change prices and shipping costs at any time and to cancel an order in the event of an obvious error in the calculation system or in the data.

7. Shipment of the goods

7.1 The shipment of the goods takes place with SDA courier. The bottles are packed with the patented “NAKPACK” system, approved by the major shippers. Soc. Agr. BULICHELLA srl reserves the right to process orders with other secure packaging systems.

7.2 Transport is covered by insurance on theft, loss and possible damage to packages.

8. Delivery times

Italia 24/48 h
U.E. 24/48 h
EXTRA U.E 48/72 h
Delivery times may vary for islands and remote areas, the list of which can be consulted on the website www.sda.it.
Possible delays during the holidays.

9. Customs regulations

9.1 When ordering products that must be delivered to a country other than the country of shipment of Soc. Agr. BULICHELLA srl, the user is considered an authorized importer and as such must comply with the laws and regulations in force in the country of receipt of the goods.

9.2 You may be subject to import duties or taxes upon arrival of the goods in your country. Additional customs clearance costs are to be paid by the buyer. Soc. Agr. BULICHELLA srl has no control over these costs and does not know their amount. Customs policy varies from country to country and it is advisable to contact your local customs authorities for more information.

10. Delivery

10.1 All orders confirmed by Soc. Agr. BULICHELLA srl will be delivered to the shipping address specified by the user when placing the order.

10.2 Soc. Agr. Bulichella srl will do everything possible to ensure deliveries within 2 working days from the date of receipt of the order for shipments to Italy and within 10 working days for overseas.

10.3 Deliveries can only be made in the countries indicated on this site.

11. Verification of the goods

11.1 It is the user's responsibility to check the quantity and condition of the goods upon delivery.

11.2 In the event that it is found that the goods are damaged or do not comply with the quantities ordered, it is necessary to report this to the carrier and refuse to collect the goods. The Soc. Agr. BULICHELLA srl will arrange for the return of the goods and after checking, the possible replacement of the missing or damaged goods, in accordance with the order placed, at no additional cost to the customer.

12. Return / Right of withdrawal

12.1 The buyer has the right to return the goods ordered and found not to meet expectations by communicating it to Soc. Agr. BULICHELLA srl within 10 days of receipt of the same by contacting customer service at the email address info@bulichella.it, for the methods of return.

12.2 Soc. Agr. BULICHELLA srl will only accept returns of goods in good condition and in their original packaging, accompanied by the relevant invoice.

12.3 In the event that returns have been made in accordance with the above, Soc. Agr. BULICHELLA srl will refund the price of the returned goods and the related shipping costs invoiced, within a maximum of 30 days from receipt of the return. The transport costs for returning the goods will be borne by the buyer.

13. Complaints

13.1 For any complaint you must contact: Società Agricola BULICHELLA srl, Loc. Bulichella 131 - 57028 Suvereto (LI) - ITALY, or to the email address info@bulichella.it, indicating in the title of the message "Complaint" and reporting the number of order placed. (Complaint ord. XXXX)

14. Payment

14.1 Invoices or tax receipts will be sent simultaneously with the goods ordered inside the envelope containing the waybill.

14.2 Payment can be made by Cash on Delivery, Credit Card (Visa, Mastercard, American Express), Paypal, Bank Transfer:

CASH ON DELIVERY Cash on delivery will be accepted by the courier for amounts paid in cash and only on Italian territory. The maximum amount on delivery is € 999.00 per shipment. The cost of the cash on delivery is € 2.00 for amounts up to
€ 200.00. For amounts exceeding € 200.00, 1% of the value of the goods will be applied. Immediate order fulfillment.

CREDIT CARD AND PAYPAL Payments by credit card are due and payable immediately. Credit card details will be encrypted during the transaction for security reasons. Order fulfillment on the day of payment if made before 10:00 or otherwise on the following day.

BANK TRANSFER Indicate the order number in the purpose of the bank transfer. Order fulfillment when we receive credit on the following current account:

IBAN : IT 45 Z 01030 70790 000000352150

The total amount of the order must be credited to our accounts within 5 days. from the date of order placed. The order confirmation will be sent following the visibility of the accreditation. Beyond the terms indicated above, the order processed will be considered null and Soc. Agr. BULICHELLA srl will not proceed with the transaction of the requested goods.

15. Limitation of Liability

15.1 Photos and texts illustrating or describing the products featured on this site are not bound by contractual obligations and are published for information only. Soc. Agr. BULICHELLA srl declines all responsibility in the event of an error or omission of photos or texts appearing on this site.

15.2 In case of international deliveries to countries other than those in which Soc. Agr. BULICHELLA SRL carries out the shipments, Soc. Agr. BULICHELLA srl declines all responsibility if the products do not comply with the laws and regulations in force in the country of delivery or in the event of electrical or other incompatibility.

15.3 Without limiting the scope of these General Conditions of Sale, no request for compensation relating to the products delivered, the non-delivery of the same or for other reasons may exceed the amount of the purchase price of the products that generated the request for compensation. damage. IN NO EVENT SOC. Agr. BULICHELLA srl MAY BE LIABLE FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (EVEN IF THE EVENTUALITY OF SUCH DAMAGES WAS KNOWN OR COULD BE FORESEEN) THAT MAY RESULT FROM ITS PRODUCTS, WEBSITE.

16. Causes of force majeure

16.1 Soc. Agr. BULICHELLA srl will endeavor to keep faith with its obligations. However, Soc. Agr. BULICHELLA srl cannot be held responsible for delays or non-delivery caused by circumstances beyond its control. Such circumstances include strikes, wars, natural disasters and any other event that makes the production, transport or delivery of the products impracticable.

16.2 In the event of delays in the delivery of products, Soc. Agr. BULICHELLA srl will guarantee compliance with its obligations as soon as possible and will distribute the remaining stocks of the products equally among its customers.

17. Applicable law and competent court

17.1 These general conditions of sale are governed by the law in force in the country in which Soc. Agr. Is registered. BULICHELLA srl which issues the invoice for the order placed.

17.2 The place of jurisdiction is that of the country of the applicable jurisdiction.

Privacy Policy

Soc. Agr. BULICHELLA srl is aware of the fact that the user wishes to be informed about the way in which the personal data provided, such as name, address, telephone and fax numbers, e-mail address, etc. are processed. ("Data"). For this we have developed this privacy policy ("Policy"), to illustrate how we use personal data and all the precautions we reasonably take to safeguard its confidentiality and security. By accessing our websites, ordering products and using our services, you agree to the Data collection and usage practices described in this Policy, to which we periodically make changes. If we decide to change this Policy, we will post the new version on our websites, updating the date shown in the last paragraph.

  1. Confidentiality obligation

Soc. Agr. BULICHELLA srl does not collect or process data that has not been provided specifically, voluntarily and knowingly by the user. We guarantee compliance by our employees with strict security and confidentiality standards and we ensure that the processing of personal data takes place in full compliance with recognized international data protection laws.

  1. Intended Use of Data

oc. Agr. BULICHELLA srl collects and processes Personal Data only for specific and limited needs, of which the user is informed if he wishes to use certain services. For example, we must collect and use personal data to provide our products or services, bill for what the user requests, verify credit, market other products and services that we believe may interest you, process employment requests, send informative letters or communicate with the user. Furthermore, we can use the Data to evaluate the effectiveness of our services and improve them, for the benefit of visitors and customers, for internal statistics, to evaluate customer interest, as well as to determine purchasing behavior and customer trends. and better define product development and marketing strategies. By submitting their personal data, the user explicitly accepts that they are used for the aforementioned purposes. Soc. Agr. BULICHELLA srl retains the personal data of users only for the time reasonably necessary to achieve these purposes and in compliance with the legal or ethical provisions concerning information obligations and the conservation of documents.

Most of our services require no registration; this allows you to visit our websites. However, some services may require you to register. When registering, you may be asked to fill in some form fields (some are mandatory, others optional) and to choose a username and password. In these cases, if the user refuses to provide the requested data, access to some parts of the site may be denied and it may be impossible to satisfy the requests presented.

  1. Non-disclosure of information

Soc. Agr. BULICHELLA srl will not sell, rent, share or disseminate in any way the Personal Data provided to external third parties, except in cases imposed by law or administrative regulations. However, these data may occasionally be transmitted to third parties acting in the name and on behalf of Soc. Agr. BULICHELLA srl, for further processing in accordance with the purposes for which the Data were collected. If the disclosure of personal data to third parties is useful or necessary for any reason, Soc. Agr. BULICHELLA srl will ensure that third parties guarantee the same level of protection as Soc. Agr. BULICHELLA srl and, if necessary, will require a contractual guarantee that requires third parties to use this personal data exclusively for the purposes authorized by the user, with the necessary discretion and security.

  1. Right of access

In accordance with applicable law, you have the right to access your personal data to update it or to request its deletion. We are committed to ensuring that the Data provided is up-to-date, accurate and complete. To access your personal data, correct them or delete them from our database, contact Soc. Agr. BULICHELLA srl at the following addresses info@bulichella.it Requests will be handled with due care and precision.

  1. Security / Confidentiality

We do everything possible to prevent the Data provided from being consulted by third parties who do not act in the name and on behalf of Soc. Agr. BULICHELLA srl and who have not accepted to process such data with the necessary discretion and in full safety. Access to personal data is limited to our employees who need to know them and who have been trained to comply with strict standards of confidentiality in the processing of personal data.

To ensure the security and confidentiality of personal data that Soc. Agr. BULICHELLA srl collects online, we use secure data networks, among other things also with industry standard firewalls and passwords. However, although we have done everything possible to create websites that are safe, reliable and trustworthy of our visitors, we remind you that the Internet in general is not considered a completely safe environment and that, consequently, the confidentiality of the personal data provided or the material transmitted from our websites or by email cannot be guaranteed by Soc. Agr. BULICHELLA srl. Therefore, we cannot assume responsibility or guarantee the security of Personal Data when it is transmitted over the Internet.

  1. Anonymous data / cookie technology

Most of the information we collect on our websites is of an anonymous nature. When visitors browse our websites, we only collect personal data that is specifically, voluntarily and knowingly provided by users. This anonymous information is handled by Soc. Agr. BULICHELLA srl to help improve the content of its websites, to personalize them for the benefit of visitors and to better understand users and the use they make of websites. For this purpose, Soc. Agr. BULICHELLA srl may use tracking technology ("cookies") to collect anonymous information such as the type of browser and operating system, date and time of access. "Cookies" cannot be used to discover the identity of the user. A "cookie" is a small information file sent to the user's browser and stored on the hard drive of the computer.

  1. Spamming

Soc. Agr. BULICHELLA srl does not practice "spamming" activities. "Spamming" is defined as the unsolicited sending of e-mails, usually advertising, in large quantities and repeatedly, to people with whom the sender has had no previous contact or who have declared that they do not want to receive such communications. . However, if we believe that one of our products is of interest to you, we will notify you by email, allowing you to choose to opt out of this service.

  1. Personal and minors data

To respect privacy and in accordance with child protection legislation, those under the age of 18 should not provide personal data. Soc. Agr. BULICHELLA srl undertakes not to intentionally collect, use or disclose the personal data of minors under the age of 18.

Soc. Agr. BULICHELLA srl will not proceed with the sales service of the products to users who have not reached the age of majority (V.M. 18). The personal data entered in the order form and the Tax Code required to complete the purchase process will be the references used by Soc. Agr. BULICHELLA srl to evaluate and confirm the purchase.

  1. Contact with Soc. Agr. BULICHELLA srl

If you have any questions or complaints about our compliance with this Privacy Policy, or to send us recommendations or comments to improve quality, you can contact Soc. Agr. BULICHELLA srl at the following addresses:

info@bulichella.it. We assure you that we will do everything possible to constantly improve the protection and security of the Personal Data provided to us.